Frequently Asked Questions
Quick answers about Selling Channel, promotional videos, automation and support.
What is Selling Channel?
Selling Channel is a digital video-marketing platform that prepares shop-branded promotional videos using configured media, templates, schedules and business information.
What types of videos are supported?
The platform supports regular promotional videos and occasion or campaign videos, subject to the content configured for your business category.
Do I need video-editing knowledge?
No. The service is designed to reduce repeated editing work by using configured templates, branding and automation.
Where can I use the videos?
Prepared videos can be used on channels such as WhatsApp Status and Instagram Reels, subject to the rules of those platforms.
When will my scheduled video be available?
Availability depends on the schedule, subscription and successful processing configured for your outlet.
How do I contact support?
Email vknsmartsolution@gmail.com or WhatsApp +91 96292 48979. Sales support is also available for Tamil and Kerala.